Frequently Asked Questions

01 // The Future of Restorative Sleep and Posture Perfection

Geeco Smart Pillow Frequently Asked Questions

1. What is the Geeco Smart Pillow?

The Geeco Smart Pillow is an innovative sleep solution designed to enhance sleep quality and promote cervical health. It integrates advanced airbag technology, Bluetooth connectivity, and voice control to offer personalized cervical traction, breath guidance, and pillow height adjustment, all tailored to improve relaxation and cervical spinal alignment.

2. How does it differ from regular pillows?

Unlike regular pillows, the Geeco Smart Pillow features adjustable height through airbags, controlled via a smartphone app or voice commands. It provides targeted cervical traction to support the cervical spine’s natural curvature and a breath guidance function to guide breathing for better sleep. Regular pillows lack these dynamic, technology-driven features and do not address cervical health or sleep optimization.

3. Who is this pillow for?

It is recommended for adults aged 21 to 70 who seek improved sleep quality or relief from neck stiffness. It is ideal for individuals experiencing mild neck discomfort, poor sleep, or stress, but not suitable for those with intracranial electrodes, cardiac pacemakers, severe sleep apnea, positional vertigo, recent head/neck surgery, or certain joint disorders.

4. What core technologies does it use?

The pillow employs:
• Airbag Technology: Controlled by algorithms to adjust pillow height and provide cervical traction.
• Bluetooth BLE5.0: For seamless app connectivity and control.
• Voice Control: Activated by wake-up phrases like “Hey Coco” for hands-free operation.
• Smart Detection: Automatically activates functions like Smart Mode, Sleep Aid, or Stress Relief when you lie down.

5. What are the key functions?

• Pillow Height Adjustment: Maintains optimal cervical spine alignment.
• Cervical Traction: Simulates professional therapy to relieve neck stiffness (5–30 minutes, 1–7 intensity levels).
• Breath Adjustment: Guides breathing to reduce anxiety and promote sleep (5–30 minutes, 1–7 frequency levels).
• Ambient Lighting: Offers 12 preset colors and 10 brightness levels for a calming environment.
• Smart Start: Includes Smart Mode (15-minute traction + 15-minute breath adjustment), Sleep Aid (30-minute breath adjustment), and Stress Relief (30-minute traction).

6. Is the pillow noisy during use?

The pillow operates at less than 35 dB when measured at least 45 cm from the control box, as tested in lab conditions. Normal operational sounds from the air pump and electromagnetic valve may occur, but these are minimal and should not disrupt sleep. Noise may vary slightly depending on the environment.

7. How do I control the pillow?

You can control the pillow via:
• Control Box: Use buttons to adjust traction, breath adjustment, and ambient lighting settings.
• Voice Control: Use phrases like “Hey Coco” followed by commands such as “Start Traction” or “Lights On” (see User Manual for full command list).
• Geeco Smartcare App: Available for iOS and Android, allowing you to adjust duration, intensity, and lighting, and input personal data for customized settings.

8. What data does the app collect?

The Geeco Smartcare app collects gender, height, weight, and age to personalize traction, breathing, and pillow height settings. This data is used to optimize the pillow’s performance for your body and sleep needs.

9. Is the app compatible with my device?

The Geeco Smartcare app is compatible with Android and iOS devices. For Android, enable Bluetooth and Location permissions; for iOS, enable Bluetooth. Download the app by searching “Geeco Smartcare” in the Google Play Store or Apple App Store.

10. How do I set up the pillow?

1. Install the Air Tube: Securely attach the 1.8m silicone air tube to the pillow’s back interface.
2. Connect the Power: Plug the power cord into the control box’s Type-C port, then into a power outlet using the provided 5V 2A adapter.
3. Power On: Press the power button for 1 second until the indicator light turns green.
4. App Setup: Download the Geeco Smartcare app, enable Bluetooth, and connect by selecting the pillow from the device list.
5. Positioning: Lie down with your neck on the cervical support area for optimal use.

11. How do I clean the pillow?

The outer pillowcase can be hand-washed, machine-washed, or dry-cleaned. Do not disassemble or wash the inner core, as this may damage the airbag components. Ensure the pillow is fully dry before use.

12. What health benefits does it offer?

The Geeco Smart Pillow may:
• Improve cervical spine alignment by maintaining its natural “C” shape.
• Relieve neck stiffness and fatigue through targeted traction.
• Enhance blood circulation in the neck with consistent use.
• Promote relaxation and better sleep quality via breath adjustment.
• Reduce anxiety by guiding steady, calming breathing patterns.

13. Is it safe for nightly use?

Yes, the pillow is safe for nightly use for most adults aged 21 to 70, provided they follow the user manual and have no contraindicated conditions (e.g., intracranial electrodes, pacemakers, or recent neck surgery). Stop use immediately if discomfort occurs. The product has passed ROHS environmental protection certification.

14. Can it replace medical treatment?

No, the Geeco Smart Pillow is not a medical device and cannot replace professional medical treatment. It is designed for general wellness and comfort. Consult a healthcare professional for medical conditions affecting the neck or sleep.

15. Why won’t the app connect to the pillow?

If the app fails to connect:
• Ensure Bluetooth is enabled on your device (and Location for Android).
• Confirm the pillow is powered on (green indicator light).
• Check that the pillow is within Bluetooth range (typically 10 meters).
• Restart the app and try reconnecting via the “Search Device” option.
• Update the app to the latest version from the Google Play Store or App Store.
• If issues persist, contact support at https://www.geecosmartpillow.com

16. The pillow isn’t undulating—what should I do?

If the pillow’s airbags are not inflating/deflating:
• Verify the air tube is securely connected to the pillow’s back interface.
• Ensure the control box is powered on and the power adapter is plugged in.
• Check that the traction or breath adjustment function is activated via the control box, app, or voice commands.
• Confirm the duration and intensity settings are appropriately set (e.g., not at 0).
• If the issue continues, contact support at https://www.geecosmartpillow.com

17. Where can I buy the Geeco Smart Pillow?

It can be purchased through Amazon or directly from the official website at https://www.geecosmartpillow.com

18. What is the warranty?

It comes with a one-year warranty from the date of purchase, covering defects in materials and workmanship. For warranty claims, contact support at https://www.geecosmartpillow.com with proof of purchase.

02 // Key Takeaway

The Geeco Smart Pillow merges therapeutic innovation with smart technology, offering a drug-free solution for cervical health and sleep enhancement—all while prioritizing data safety and user comfort .

03 // USE CASES

The Geeco Smart Pillow is ideal for:

Daily Use : For those who work long hours on computers or frequently use smartphones, leading to poor posture and neck strain.

Tech Users: Individuals who spend significant time on smartphones, PCs, and tablets, often in poor postures that can lead to neck issues.

Those Experiencing Discomfort: People suffering from neck pain, stiffness, or tech neck syndrome due to prolonged use of technology.

Health-Conscious Individuals: Consumers looking for non-invasive, home-based solutions to improve sleep quality and cervical health.

Sleep Pattern Regulation

It assists individuals with irregular sleep patterns or those who have difficulty falling asleep due to stress or anxiety.

Proactive Health Maintenance

It can be incorporated into a nightly routine for ongoing cervical health care.

Comparison with

Other Pillows

Active Therapeutic Functions

Compared to traditional pillows, GEECO’s active health support and smart features are unparalleled. Traditional pillows, whether made of memory foam, latex, or down, provide passive support that cannot address specific health concerns like neck stiffness or sleep difficulties. Even among smart pillows, such as those offering temperature regulation or basic sleep monitoring, GEECO stands out due to its focus on biomechanical traction and breathing guidance. For instance, while the TEC MOON Flow S smart pillow emphasizes temperature adaptability, it lacks the therapeutic traction and breath adjustment capabilities that make GEECO unique.

Smart Technology Integration

The GEECO Smart Pillow’s superiority lies in its ability to combine active therapeutic functions, customizable design, and intelligent technology. By addressing both physical and psychological aspects of sleep, it offers a holistic solution that surpasses the capabilities of traditional and other smart pillows, making it a standout choice for health-conscious consumers.

“I have an amazing sleep session with geeco smart pillow, highly recommended. I am having amazing magical sleep with this pillow. I’d highly recommend”

Rachel Jackson

New York

“I have an amazing sleep session with geeco smart pillow, highly recommended. I am having amazing magical sleep with this pillow. I’d highly recommend”

Rachel Jackson

New York

“I have an amazing sleep session with geeco smart pillow, highly recommended. I am having amazing magical sleep with this pillow. I’d highly recommend”